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Privacy Policy

Last updated: April 2025

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using our platform, you agree to the practices described below.


1. Information We Collect

We collect information you provide directly, such as your email address and loan details entered into our tools. We also collect usage data automatically (e.g. pages visited, browser type) via standard web analytics.

2. How We Use Your Information

Your information is used to provide and improve our services, including loan rate comparisons, personalised alerts, and calculators. We may send you service-related emails such as rate alert notifications. We do not sell your personal data to third parties.

3. Data Sources

Mortgage loan rate data displayed on this platform is sourced from the Australian Open Banking Data ecosystem, published under the Consumer Data Right (CDR) framework. Property sales data is sourced from Valuation NSW, a division of the NSW Valuer General. We do not claim ownership of this data and present it for informational purposes only.

4. Cookies

We use cookies to maintain your session and remember language preferences. No third-party advertising cookies are used.

5. Data Security

We take reasonable steps to protect your information using industry-standard security measures. However, no internet transmission is completely secure.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at the email below. We will respond within a reasonable timeframe in accordance with the Privacy Act 1988 (Cth).

7. Contact

For privacy-related inquiries, please contact us at privacy@eternalbroker.com.